Love to play

A true sense of interest in solving the person problem.

Well for starters they are taking forever to send me my winnings when I put in the request around 6:00 AM EST and it's now 3:00 PM and still nothing, and yes I know y'all have alot of customers but winnings should definitely be sent out in a timely manner! Y'all definitely need to work on your customer service agents as well and also the finance team to respond to emails in a timely manner and not just when they feel like it. Still have a help desk service ticket open for 72 hours for a double payment sent to same address and no one has contacted me through email to update me at all. I have sent in multiple emails trying to reach someone but no response. So for the record that's why I gave 2 stars. You guys really need to step your game up or you might start losing customers. I'm just saying. Thank you for your time. Have a great day!

I really enjoy playing at this casino, they have really good offers the payments are fast and easy, the support is amazing, anytime i need any help they are always really nice and helpfull, i would recomend this slots to anyone who likes to play

Fast friendly service 24 7. Thanks

good casino, I like it, everything is clear on the page, easy navigation

UPDATE: RECEIVED MONEY TODAY 9-15I will deposit and play knowing that redemptions take longer here, but they do pay!UPDATE: It’s now September 14 and I’m still waiting on a July 25 redemption. I hope they fix the redemption problem because it’s one of the best to play at. I won’t deposit til I get paid but all these promos going on is killing me to not deposit and play. I hope it’s soon! Also, I thought they banned me but they didn’t. It was a server error. UPDATE: like everyone else I’m still waiting on a July 25 redemption. The money factory has a great game selection and frequent winnings. I am waiting on a redemption but for now I will give a 3 star rating because they have a great selection of games and easy to navigate platform. I will change to a 5 star if they pay my redemption because the casino itself is fun to play at but this is WAY TO LONG to wait for a redemption. Do better money.